Shipping & Return Policy
Free delivery to the US on all orders except replacement parts.
- Shipping to the US takes 7-10 business days.
- Free Curbside Delivery for LTL items.
Return Policy:
- Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
- All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
- Discounted items, including items purchased with coupons, are final and cannot be returned or exchanged
For more details, please refer to the Refund policy
When returning your product:
- Please remove all existing shipping labels from the box and make sure to include the item list that was included with your purchase. Please return merchandise within 7 days upon receipt of your approved return shipping instructions.
- Outbound and return shipping costs on returned merchandise are non-refundable.